FAQ

General

Jade for Mac OS X

Jade plug-in for Aperture

General

Is there a way to compare original and enhanced images?

After you have enhanced your picture you can click over it (Mac OS X) or press the x key (Windows).

What image types/formats are supported?

  • Mac OS X: Jade can read any file format supported by Leopard.
  • Windows: Jade can read PNG, JPEG, GIF, TIFF, BMP and all the WCI codecs installed.

Are RAW/NEF images handled?

  • Mac OS X: Yes.
  • Windows: You have to install the codecs provided with your digital camera, they aren’t provided with Jade.

Will Jade be available in different languages/localizations?

Only an Italian localization is planned, but we don’t have an official release date for it.

Jade for Mac OS X

I cannot open the .dmg file, “codec overrun”!

This generally means that the .dmg file is corrupted. Try to download it again, using a different application, e.g. Safari, which works well. If you still cannot open the image file try to clear your browser cache and download it again.

Jade doesn’t start

Check your operating system. Jade requires Mac OS X 10.5.0 (Leopard) or later. If you are running Tiger the application won’t launch.

Is Jade integrated with iPhoto/Aperture?

Yes, you can configure iPhoto to use Jade as an “External editor”, just as you do with any other image editor. Have a look at Jade and iPhoto docs for details. An Aperture plug-in will soon be available.

Jade plug-in for Aperture

I can’t install the plugin using the installer!

If you experience problems with the installer try to download this package. Unzip it and copy the contents into /Library/Application Support/Aperture/Plug-Ins/ or YourHome/Library/Application Support/Aperture/Plug-Ins/.